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Spa Etiquette

As a courtesy to other clients, please arrive on time. Please note that being late compromises your treatment time. Also please be aware that I may not be able to open the door if you are more than 10 minutes early due to possibly being in a treatment. I will be with you as soon as possible.

To maintain a tranquil atmosphere during treatments we request that mobile phones are switched off.

Our Cancellation Policy: Please cancel appointments at least 24 hours in advance of your booked appointment otherwise you will be charged 50% of the cost of the treatment you are cancelling or miss.

A confidential consultation will be carried out prior to any treatments being given; to discuss individual treatment requirements and any health conditions that may contra-indicate or restrict treatment availability. Your therapist will advise you appropriately during the consultation period.

On completion of you treatment you will be given post-treatment advice to enhance the benefits of the treatment received.

You may bring friends or children with you but for insurance purposes they must stay in the treatment room.